Businesses get smarter over time. Many years ago, HSBC Bank USA had a main server that went out of commission. Millions of people including me lost access to our accounts. Some customers stayed with the bank while others left. I decided to stay with the bank because companies get smarter as time goes on. I believe strongly in the evolution of businesses.
Most companies correct their mistakes with better systems or better ways of doing things. Learning from the past is part of business.
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